How to do everything. Screen by screen.
Short steps for every screen, what Hostomat does on its own, and what to do when something didn’t work. Signed in, the same pages are under Help in the app.
Start here
Every day
- HomeToday at a glance: who arrives and leaves, what needs you, the cleaners, the month's money and the next 30 nights.
- CalendarOne row per unit, one price per night for every channel. Change prices and rules, block nights, add a booking by hand, and switch dynamic pricing on.
- MessagesOne inbox for every guest on every channel: replies, saved replies, notes for the team, requests to book, Seroia's drafts and answers, and the automatic messages.
- SeroiaSeroia is the assistant for you and your team: it answers questions about your bookings, money and calendars, watches what you ask it to, proposes changes you approve, and works on WhatsApp too.
- BookingsEvery stay from every channel in one searchable list, with the guest, the nights, the money once it is checked, the conversation and what happened.
- Tasks and cleanersA cleaning on every checkout by rule, given to the right person with its checklist. Cleaners work from their own phone screen, with the way in only once they start a job.
Your portfolio
- Listings and the editorOne row per place a guest sleeps, with a light for each channel it is on. The unit's page edits the Airbnb listing in place, its booking settings, discounts, calendar defaults and channels.
- OwnersThe owners whose homes you run: their invite link, what they can do in Hostomat, their own login, their site, and how working together ends.
- StatementsEach owner's month as a statement: their stays, what the channels paid, your fee by their deal, expenses with receipts, corrections, the balance, and a PDF sent by email.
- WebsiteYour own booking site from your homes' data, edited on the page itself, taking requests and, with your own Stripe, payments. Reviews from direct stays, your own domain, and a site per owner.
- IntegrationsAirbnb and Booking.com, connected inside Hostomat: your own accounts, your owners' accounts, each listing's import, and disconnecting a channel.
- ReviewsYour homes' Airbnb and Booking.com reviews, with the reply, the private feedback, the deadline and your review of the guest.
- Analytics and OpportunitiesMoney earned and expected, occupancy and the price per night booked, by channel, owner and unit, only from checked money. Opportunities runs the listing audit and lists what to fix.
The account
- TeamWho is in the account and what they may do: admins, managers, cleaners and read-only people, invited by email.
- BillingWhat each live unit costs, the 14 free days, what read-only means when nothing is paid, changing the card, and the dynamic pricing add-on.
- Notifications and WhatsAppThe bell, the Notifications page, what each person is told by email and on WhatsApp, the daily digest, and connecting a WhatsApp number.
- SettingsYour own profile, theme and alerts; the account's name and logo, payments, guest messages, saved replies, operations, the team, and the channels' sync.
Who you are
- I'm an ownerYour homes are run by a manager in Hostomat, and you use the same app on them: your calendar, your guests, your bookings and money, your statements.
- I'm read-onlyYou look at the homes you were shown, their calendars, stays and cleanings, without money, guests' details or messages, and change nothing.
- I'm a cleanerYour cleanings on your phone: today's jobs, the address and the way in once you start one, the checklist and photos, and your list each morning.