Legal
Last updated 9 September 2026
These terms are a contract between you and Hostomat Inc., a Delaware corporation at 2810 North Church Street, Wilmington, DE 19802, United States. They cover your use of Hostomat, a service that audits short-term rental listings and sets nightly prices on your connected calendar. By creating an account or using the service you agree to them. If you do not agree, do not use the service.
Hostomat is an independent software company. We are not Airbnb, we are not affiliated with Airbnb, and we are not endorsed by Airbnb. Your listing connection runs through Hospitable, an independent connectivity platform with its own terms.
We are not a party to any booking. We are not your property manager, your agent, your accountant or your financial adviser. Guests contract with you, on the platform your listing is on, under that platform's rules.
Hostomat connects to your listings through your channel or property management account, reads your listing content, calendar availability and guest reviews, and writes nightly prices back to your calendar for the listings you switch on.
Hostomat writes prices only. It does not open or close dates, change your availability, alter minimum stay rules, message your guests, accept or decline bookings, modify your reservations, or edit your listing text or photos. The audit suggests changes; you make them.
You set a floor price for every listing you enable. Hostomat will never write a nightly price below that floor. This is enforced in our own code before any price leaves our system, not by the platform we write to.
The floor is the one guarantee we give about the numbers. You are responsible for choosing a floor that covers your costs. If you set a floor lower than you can afford, Hostomat will price down to it, and that is not a fault on our side.
Hostomat is new and run by a small team. It will have bugs, and some of them will reach you before we find them. We would rather say that here than have you discover it. What we promise in return: we tell you the truth about what the service does, we fix what we break, and if a fault of ours stops the service working for a meaningful part of a billing period, we refund that period. The details are in our refund policy.
Hostomat prices using market data, your calendar and seasonal patterns. It is an automated tool. Market data can be incomplete, late or wrong, and some locations have no usable data at all, in which case pricing is unavailable for that listing and we say so.
The listing audit uses artificial intelligence to measure your listing against nearby ones and to write its findings and suggested text. It can be mistaken, and it can be confidently mistaken. Nothing it writes is published to your listing by us. You decide what, if anything, to use.
You keep full control. You can pause any listing, lock any night at a price you choose, change your floor, or disconnect entirely at any time. Review your prices regularly. The service is a tool you supervise, not a manager you hand your business to.
We do not promise any amount of revenue, occupancy, bookings, search ranking, review score or any other result. Past performance of the service, on your listings or anyone else's, is not a promise of future results. Nothing Hostomat shows you is financial, legal or tax advice.
You must be at least 18 and using Hostomat for a rental business you run or manage. You must give accurate account details and keep your sign-in secure. You are responsible for everything done through your account, including changes made through the assistant from a phone number you have verified.
You must have the right to manage pricing for every listing you connect. Do not connect listings you do not control. You remain responsible for complying with the terms of the platform your listings are on, with local short-term rental law, and with any tax on your rental income.
Automatic pricing is billed monthly, per listing with pricing switched on, in US dollars. The price per listing is shown on the billing page before you enter a card. Payments are processed by Stripe through its Link service, which acts as merchant of record, handles applicable sales tax and VAT, and may show and charge the amount in your local currency at its exchange rate. Your card statement shows the charge as Link with our name.
Your first month of automatic pricing is free. A card is required to start it. When the free month ends, your card is charged monthly in advance for the listings switched on at that time, unless you cancel before it ends, in which case nothing is ever charged. Switching listings on or off mid-month is pro-rated on your next bill. A property that already had a free month on Hostomat under another account bills from the day it is switched on.
If a payment fails, our payment partner retries it. If it keeps failing, automatic pricing pauses until the card is fixed, and your calendar keeps whatever prices were last set. You can cancel at any time from your billing page. Refunds are covered by our refund policy. We may change our prices with at least 30 days' notice by email; a change never applies to a period you have already paid for. Accounts that joined during the beta keep the free allowance they were given.
Do not attempt to access another customer's data, interfere with the service, probe or overload it, reverse engineer it, resell it, or use it to break the terms of the platform your listings are on. Do not open more than one account to obtain more than one free month for the same property. We may suspend or close accounts that do.
We work to keep Hostomat running but we do not promise uninterrupted or error-free service. We may take the service down for maintenance. Outages at third parties, including your channel or property management platform, our data providers and our hosting providers, can delay or prevent price updates, and we are not responsible for them.
To the fullest extent the law allows, Hostomat is provided as is and as available, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.
To the fullest extent the law allows, Hostomat Inc. is not liable for lost bookings, lost revenue, lost profits, lost data, guest behaviour, any action taken against your listing or account by the platform it is on, or any indirect, incidental, special or consequential loss, however it arises and even if we were told it was possible.
To the fullest extent the law allows, our total liability to you for everything arising out of these terms or the service, taken together, is limited to the amount you paid us in the three months before the event giving rise to the claim, or fifty US dollars if you paid us nothing in that time.
Some places do not allow some of these limits. Where you are a consumer with rights under local law that cannot be excluded, those rights are not affected, and these limits apply only as far as that law permits.
If a third party brings a claim against us because you connected a listing you had no right to manage, broke the terms of the platform your listing is on, broke the law, or breached these terms, you will cover the costs and damages we reasonably incur as a result.
You can disconnect and delete your account at any time from Settings. When you disconnect we stop writing prices immediately and your calendar keeps whatever prices were last set. Nothing is reset and no prices are removed.
We may suspend or close accounts that breach these terms, or that put the service, other customers or our relationships with the platforms we connect to at risk. If we close your account for a reason other than breach, we refund any period you have paid for and not used. The sections on payment, liability and disputes survive the end of the service.
If something goes wrong, email hello@hostomat.io first. Most problems are fixed or refunded within days, and we would rather do that than argue.
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules, and any dispute that cannot be resolved between us is brought in the state or federal courts located in Delaware. If you are a consumer in a country whose law gives you the right to bring a claim at home, or rights that cannot be taken away by contract, nothing here removes them.
We may update these terms. If a change materially affects you we will let you know through the app or by email at least 14 days before it takes effect. Continuing to use the service after that date means you accept the change. These terms, our privacy policy and our refund policy are the whole agreement between you and us about the service.
Hostomat Inc., 2810 North Church Street, Wilmington, DE 19802, United States. Email hello@hostomat.io.