Legal
Last updated 29 September 2026
Hostomat is a monthly subscription billed per listing with automatic pricing switched on, in US dollars. Payments are processed by Stripe through its Link service, which acts as merchant of record, sends your receipts, and may show the amount in your local currency. This page says when you pay nothing, how to cancel, and when we refund.
Every new account can price 2 listings free for 14 days, with no card. Nothing is charged unless you subscribe, and when the trial ends without a subscription, pricing simply pauses. We email you two days before it ends.
If Hostomat is not for you, email us within 14 days of your first payment and we will refund it in full. No conditions and no explanation needed.
If a fault on our side stopped us pricing your listings for a meaningful stretch of a billing period, or wrote a price below the floor you set, tell us and we refund that period. We are a young service and we would rather refund you than argue about it.
You can cancel at any time from your billing page, in two clicks, with no call and no form. Cancelling stops the next payment. You keep automatic pricing until the end of the period you have already paid for, and then it pauses. Your calendar keeps whatever prices were last set; nothing is reset and no prices are removed.
Switching a listing on part way through a month charges once, straight away, for the days left in that month, and we show you the amount before you confirm. Switching one off takes it off your next bill, down to the 1 listing every subscription covers. If you cancel or switch listings off part way through a month you have paid for and would like the unused part back, ask, and we will refund it.
Email us first. A refund from us reaches your card in days; a bank dispute takes weeks and costs both of us more. We have never refused a reasonable refund request and we do not intend to start.
Email hello@hostomat.io from the address on your account, or reply to any receipt. Our payment partner may also handle a refund request on our behalf. Refunds return to the original payment method and typically settle within 5 to 10 business days.