Tasks and cleaners

Set the cleaning rule

1. 1On Tasks, go down to "Rules" (admins and managers) and press "New rule".
2. 2Pick the "Units" ("Every unit" or one), the "Kind", name the "Task" ("Turnover clean"), choose "Who does it", write the "Checklist, one line each" and press "Save".
3. 3Every checkout, those already booked included, then makes a cleaning due from the guest's checkout to the next guest's check-in. Each rule has a switch to stop and start it.

Assign and follow cleanings

1. 1The board groups cleanings: "Earlier, not done", "Today", "Tomorrow", "Later this week", each with how many are same-day and how many nobody has.
2. 2Press "Give to someone" and pick from "Cleaners"; once someone has it, their name is the button, with "Take it off name". A "Same-day" pill means the next guest arrives that day.
3. 3A cleaning reads "Scheduled", "In progress" or "Done". Its unit's name opens it, with the checklist, photos and history; a finished one waits there for "Approve" or "Send back".

Tasks by hand

1. 1Under "Other tasks" press "New task": the "Unit", the "Kind" (Cleaning, Maintenance, Inspection, Other), "What needs doing", "Done by (the unit's own time)", "Who does it" and "Notes", then "Save".
2. 2A task reads "To do", "In progress", "Done, to approve", "Approved" or "Cancelled", with "Mark done", "Approve", "Send back", "Open again" and "Cancel task" on its page.

The cleaner's own screen

1. 1A cleaner signs in to the same app and lands on their own day, made for a phone: today's cleanings, any earlier one not done, and tomorrow's.
2. 2Press "Start" on a job, from its own day on. Only then do the address with "Open in Maps", the way in (door code, Wi-Fi and its password), the checklist and the photos show.
3. 3Tick the checklist, add photos, and press "Mark done". The team approves it from there.
4. 4Under "Your cleanings on WhatsApp" a cleaner connects their number, to hear there of a job given, moved, taken off them or cancelled.

What Hostomat does by itself

• A cleaning is made the moment a booking lands on a unit a rule covers, moved when its dates move, and cancelled with the booking.
• Whoever is given a job gets an email once it is under two weeks away. Each cleaner gets the day's list at 7 in the morning, on WhatsApp if connected, else by email.
• The team is told when a cleaner finishes a cleaning ("Look it over and approve it.") and once a day of cleanings coming up that nobody has.
• Cleaners never see money, guests' names or contacts, or conversations; the address and the way in only while their job is in progress.

If it didn’t work

A checkout made no cleaning.

No rule covers that unit, or the rule is stopped: see "Rules" on Tasks. Home's "Needs you" names such a checkout with "Set up".

The cleaner can't see the address or the code.

They show once the job is started, from its own day ("This job starts on its own day. The address and the way in show then."). Check the unit's "Knowledge" in Listings has its "Door code" and Wi-Fi.

The cleaner isn't in the list to assign.

Invite them from Settings, then "Team", with the role "Cleaner". They appear once they have joined.