Seroia answers. You approve.
Seroia is the assistant inside Hostomat. It answers guests from each home’s own facts, answers your team about any home, night, booking or owner, and watches the calendar. Anything it wants to change waits for a person’s Approve.
14 days free. No card required.

With your guests. In your name.
- The question at 11pm. A guest asks for the door code. It answers from the home’s own facts, in your name.
- It learns before it speaks. It starts in practice on every home: it drafts beside what your team sent, and they mark each draft right or wrong.
- It answers on its own only once your team has checked enough of its drafts and you’ve turned that home on.
- It knows when to stop. A refund, a complaint, anything it isn’t sure of: it hands it to a person.
- It says what it is. Its first message says it’s an AI assistant, and it says so whenever a guest asks.
A guest never sees the name Seroia: its replies go out in your name.

With your team. Ask it anything about your homes.
Ask in plain words about any home, night, booking or owner. Anything it wants to change comes back as a proposal with Approve, and nothing changes until a person approves.
- In the app and on WhatsApp, the same answers and the same Approve.
- Owners get their own, held to their own homes.

It watches the calendar. And says when something needs you.
Empty nights coming up, a gap between two stays, a month behind its goal. Tell it what to watch, in your own words.
- “Tell me if next weekend is still empty anywhere.”
- “Tell me when a single night gets stuck between two stays.”
- “Tell me if November is falling behind its goal.”
Asked about this. Answered.
Every question about HostomatWhat does Seroia do?
Seroia is the assistant inside Hostomat. Ask it in plain words about any home, night, booking or owner. It keeps watches, like empty nights coming up or a month behind its goal, and says when one trips. Anything it wants to change comes back as a proposal with Approve, and nothing changes until a person approves. In the app and on WhatsApp.
Does Seroia talk to my guests?
Only on the homes you turn it on for. It starts in practice on every home: it drafts beside what your team sent, and your team marks each draft right or wrong. It answers on its own only once your team has checked enough of its drafts and turned that home on. Refunds, complaints and anything it isn’t sure of go to a person. Its first message says it’s an AI assistant, and replies go out in your name.
Is Seroia included?
Yes. Every account gets every feature, Seroia included.
Ask Seroia about your own homes. Nothing changes without you.
Connect your first listing and it reads your calendar and bookings from the start.
14 days free. No card required.
- 1Sign up with your email. No card.
- 2Connect Airbnb, or send an owner the link to connect theirs.
- 3Watch your homes come in, one by one.