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Who you are

I'm a cleaner

Your cleanings on your phone: today's jobs, the address and the way in once you start one, the checklist and photos, and your list each morning.

Getting in

  1. 1Open the invitation email, "Join account on Hostomat", within 7 days, and press "Accept the invitation".
  2. 2Press "Create a login" or "I have a login", with the address it came to, then "Join account". You land on your own day.

A cleaning

  1. 1Your day lists today's cleanings and any earlier one not done ("Next guest arrives today" where one comes the same day), then tomorrow's.
  2. 2Press "Start" on a job, from its own day on. Only then do the address with "Open in Maps", the way in (door code, Wi-Fi and password), the checklist and the photos show.
  3. 3Tick each line as you go, add photos, and press "Mark done". Your manager approves it from there.

On WhatsApp

  1. 1Under "Your cleanings on WhatsApp", type your number with the country code and press "Connect". Reply to our message with the 6-digit code on the screen, then press "I've replied".
  2. 2From then on you hear of a new cleaning, one moved, taken off you or cancelled, and get today's list each morning at 7. Writing back gets a line saying it can't answer: for anything else, message your team as you usually do.

What Hostomat does by itself

  • A cleaning is made on every checkout, moved when the booking moves, and cancelled with it.
  • A new job also comes by email. Without WhatsApp, so does your morning list.
  • You never see money, guests' names or contacts, or conversations.

If it didn’t work

The address or the code isn't there.
They show once you press "Start", from the job's own day. If a code is still missing, tell your manager: the unit has none saved.
A job disappeared.
The booking was cancelled or moved, or the job was given to someone else. Your day updates by itself, and WhatsApp tells you, if connected.

Still stuck? Write to hello@hostomat.io and a person answers.